Experts Opinion on Retrieving Medical Records
Medical records (including any relevant records) play a primary role in any personal injury claim. Once an individual files for a claim, the first thing required is their medical papers, as it is a matter of getting compensation (from the person or business at fault) for injuries done.
Any medical center where the claimant undergoes treatment has all the records of care provided and its cost. And in case a personal injury lawsuit is filed — both the claimant and the at-fault party will want to obtain those medical records.
Let’s now discuss what experts have to say about this: Following are some experts’ opinions on retrieving medical records.
Experts Opinion on Retrieving Medical Records
1) 10% Less stress with outsourcing medical record retrieval companies
The most direct way to retrieve medical records, as an attorney, is for you or your staff to submit a record request directly to the provider. However, this can be time-consuming as you have to track down the representative or department responsible for handling record requests (oftentimes being bounced around from representative to representative) in order to get the correct contact information, including payment instructions if there is a record retrieval fee, to submit the request.
Oftentimes, medical providers outsource their record requests to third-party companies who handle and process the requests so tracking down the correct information can be actually quite labor-intensive. I think the best, most efficient means of obtaining medical records is by using a copy service company to submit and handle the record requests.
Copy service companies will handle the leg working terms of submitting the actual request with proper authorizations, any necessary processing fees, and the follow-up for a nominal fee. This saves the attorney time to focus on the macro issues in the case as well as a lot of headaches.
Credit: Jordan W. Peagler, Esq, MKP LAW Group
2) Seek a local company that holds good relationships with providers
Look for a good local company that has relationships with providers and knows the game. While I or my staff could go get records and contact the hospitals, there are providers that have good relationships with the right people at the hospital or records companies that can get records faster and make the process easier for you. They also know and can determine if other records are needed based on the records they receive and know how to gather everything. It is well worth the extra cost not to have someone on our team deal with the issues.
Credit: MichaelFoster, Foster Wallace, LLC, Kansas City
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Source: https://www.cogneesol.com/blog/retrieving-medical-records/
